Hi! My Name is Oyinkansola.

I help digital entrepreneurs and online businesses like you with administrative and customer support services, so you can streamline your workflow, save time, and focus on growth. I don’t just work for your business; I work with you as a partner to improve your processes, handle daily tasks, and ensure you have more time to focus on strategic growth.

I have worked as a Virtual Assistant and Customer Support Specialist for over two years, supporting business owners across various industries.

Some of my proudest work accomplishments include:

• Helped a startup digital agency grow from idea initiation to a fully operational business by supporting its launch, structuring workflows, and streamlining operations.
• Led and coordinated a group of 6 teams weekly, ensuring tasks were assigned, tracked, and completed efficiently to meet project deadlines.
• Provided top-tier customer support by managing inquiries, resolving issues promptly, and improving response times, leading to increased client satisfaction and retention.
• Developed and maintained comprehensive documentation for standard operating procedures (SOPs) that improved team efficiency by 50%.

What I Do

<aside> <img src="/icons/calendar_gray.svg" alt="/icons/calendar_gray.svg" width="40px" /> General Virtual Assistant

Inbox management, calendar management, data entry, document formatting, file organization, copywriting, project/task management, internet research, appointment scheduling, report creation, expense tracking, blog posts and articles writing, presentation creation, proofreading, social media scheduling, SOP creation, spreadsheet management, administrative support.

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<aside> <img src="/icons/sharing_gray.svg" alt="/icons/sharing_gray.svg" width="40px" /> Customer Support

Live chat support, email support, handling inquiries, resolving customer complaints, order tracking, managing support tickets, updating FAQs, monitoring customer feedback, social media customer support, follow-up emails, onboarding support, technical troubleshooting, customer satisfaction surveys, CRM ticket management, updating knowledge base articles, upselling and cross-selling.

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<aside> <img src="/icons/categories_gray.svg" alt="/icons/categories_gray.svg" width="40px" /> Workflow Automation

Task automation, email automation, workflow optimization, CRM automation, zapier integration, scheduling automation, customer onboarding automation, automated reminders, automated social media posting, invoice automation, project management automation, recurring task automation.

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I break down tech tools, systems, and workflows in simple language — so you can spend less time figuring things out and more time growing your online business.

Have a look: Oyinkansola Bojesomo on Substack

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Some Projects I Have Done

Project Samples

Want to work with me?

📩 Send an email: [email protected]

🗓 Book a free call: Discovery call

Here’s Why Clients Choose Me